Gower Handbook of Customer Service

Gower Handbook of Customer Service

4.11 - 1251 ratings - Source



This new Gower Handbook covers an area of management that is now regarded as fundamental to the success of any organization, whether it is in the private or the public sector. A team of experienced professionals and practising managers have pooled their expertise to provide nearly 50 chapters of current best practice in all aspects of customer service management, making this a valuable addition to the renowned Gower Handbook series.... strategy; and also on direct marketing campaigns and database marketing for clients such as Mercedes- Benz UK. ... in the training field, which provides customer service training primarily in the communications and financial services anbsp;...


Title:Gower Handbook of Customer Service
Author: Peter Murley
Publisher:Gower Publishing, Ltd. - 1997-01-01
ISBN-13:

You must register with us as either a Registered User before you can Download this Book. You'll be greeted by a simple sign-up page.

Once you have finished the sign-up process, you will be redirected to your download Book page.

How it works:
  • 1. Register a free 1 month Trial Account.
  • 2. Download as many books as you like (Personal use)
  • 3. Cancel the membership at any time if not satisfied.


Click button below to register and download Ebook
Privacy Policy | Contact | DMCA